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Intellectual property and counterfeit complaints

Starting template — not yet reviewed by the marketplace.

This page was made from a template of the marketplace software. It is a starting point only: [legal_name] should have it checked by its own legal adviser before relying on it.

Report a listing

If a listing infringes your trade mark, copyright or design, or offers counterfeit goods, write to [grievance_email] with:

  • the link of each listing,
  • proof of your rights (registration certificate or authorisation),
  • your name, address and contact details, and a statement that the information is true.

What happens

We review the complaint, may take the listing down and tell the seller, who may respond. Sellers repeatedly found offering counterfeit goods are blocked.